Frequently Asked Questions

We accept returns within 7 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Please contact us to initiate a return.

Orders are processed and dispatched within 24 hours of purchase. Once dispatched, most New Zealand orders are delivered within 1–3 business days, depending on your location.

For Australian orders, delivery typically takes 5–10 business days via DHL Express.

Currently, DEVÀL Menswear ships to New Zealand and Australia only. If you are located outside of these regions and would like to place an order, please contact us at directly.

Please refer to our Size Guide for detailed measurements. If you're between sizes, we recommend sizing up for a more relaxed fit.

To ensure the longevity of your garments, we recommend following the care instructions provided on each item's care label.

Yes. If you require a different size or colour, we are happy to offer an exchange within 7 days of receiving your order, subject to availability.

Items must be returned in their original condition, unworn, unused, and with all tags attached.

If your preferred replacement is unavailable, a refund or store credit may be offered in accordance with our Returns Policy.